Privacy Policy

Welcome to SportzBaaz 

This Privacy Policy describes how we collect, use, disclose, process, and protect your personal information when you access or use our website www.sportzbaaz.com  including event registrations, online payments, and related services.

By accessing or using our Website, you agree to the terms of this Privacy Policy.

1. ABOUT SPORTZBAAZ

SportzBaaz is a sports event platform operating from Mumbai, India, providing opportunities for individuals and teams to participate in sports competitions and talent-based events across India.

Our services include:

  • User registration & account creation

  • Event listings & participation

  • Online event registration

  • Online payment processing

  • Issuing participation certificates

  • Communication regarding events and results

2. INFORMATION WE COLLECT

We collect the following categories of information:

A. Personal Information

When you register or participate in events, we may collect:

  • Full Name

  • Date of Birth / Age

  • Gender

  • Mobile Number

  • Email Address

  • Residential Address

  • City / State

  • Government ID (if required for verification)

  • Emergency Contact Details

  • Photograph / Profile Picture

B. Event-Specific Information

  • Sports category

  • Performance data (e.g., bowling speed, running time, scores)

  • Team details (if applicable)

  • Certificate details

C. Payment Information

We use Razorpay as our secure payment gateway.

When you make a payment:

  • Payment transactions are processed directly by Razorpay.

  • We do not store your card details, CVV, net banking credentials, or UPI PIN.

  • We may receive limited transaction details such as:

    • Transaction ID

    • Payment status

    • Amount paid

    • Date of transaction

Razorpay processes your data in accordance with their own Privacy Policy.

D. Technical Information (Automatically Collected)

When you access our Website, we may collect:

  • IP Address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Time spent on website

  • Referral source

This helps us improve website performance and user experience.

E. Cookies & Tracking Technologies

We use cookies to:

  • Enhance user experience

  • Remember login sessions

  • Analyze traffic

  • Improve marketing campaigns

You can disable cookies in your browser settings. However, some features may not function properly.

3. HOW WE USE YOUR INFORMATION

We use your information for:

  1. Creating and managing your account

  2. Processing event registrations

  3. Facilitating online payments

  4. Sending confirmation emails and SMS

  5. Issuing certificates and participation details

  6. Publishing results and rankings

  7. Customer support

  8. Improving our website and services

  9. Legal compliance

  10. Marketing and promotional communications (only if consented)

4. SHARING OF INFORMATION

We do not sell your personal information.

We may share your data with:

A. Payment Gateway

  • Razorpay for secure payment processing.

B. Service Providers

  • Hosting providers

  • SMS/email service providers

  • Analytics tools

C. Legal Authorities

If required under Indian law, court order, or government regulation.

5. PUBLIC INFORMATION

When participating in events, the following may be made public:

  • Participant Name

  • City

  • Performance statistics

  • Rankings

  • Event photographs or videos

By registering for events, you consent to this use unless you explicitly opt out.

6. DATA SECURITY

We implement reasonable security practices including:

  • SSL encryption

  • Secure servers

  • Restricted access to data

  • Payment processing through secure gateway (Razorpay)

However, no online platform can guarantee 100% security.

7. DATA RETENTION

We retain your data:

  • As long as your account is active

  • As required for legal compliance

  • For maintaining event records and history

You may request deletion of your account subject to legal obligations.

8. CHILDREN’S PRIVACY

If participants are below 18 years of age:

  • Parental/guardian consent may be required

  • Registration must include guardian details

We do not knowingly collect information from children without proper consent.

9. YOUR RIGHTS

Under applicable Indian data protection laws, you may:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion

  • Withdraw marketing consent

  • Request data portability (if applicable)

To exercise your rights, contact us at the details below.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. MARKETING COMMUNICATIONS

We may send:

  • Event updates

  • Promotional offers

  • Tournament announcements

You can opt out anytime by:

  • Clicking “Unsubscribe” in emails

  • Contacting us directly

12. REFUND & PAYMENT DISPUTES

All payments are processed via Razorpay. 
Refunds, cancellations, and disputes will be handled as per our Refund Policy.

13. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with the updated date.

14. CONTACT INFORMATION

For any privacy-related concerns, contact:

SportzBaaz
Mumbai, Maharashtra, India
Email: support@sportzbaaz.com
Phone: +91-XXXXXXXXXX

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